Highway Maintenance

Highway Incidents - compensation claim forms

Important: Please report the pothole or other problem to us if you have not already done so:

Claims for compensation relating to an incident on the highway which resulted in personal injury and damage to property

If you have been involved in an incident and consider that the County Council was either responsible for it, or contributed to it, then you have a right to claim compensation. Please use this form which explains how to apply and what is involved.

Claims for compensation relating to an incident on the highway which resulted in damage to property only

If you have been involved in an incident and consider that the County Council was either responsible for it, or contributed to it, then you have a right to claim compensation. Please use this form which explains how to apply and what is involved.

Please note:

  • There is no automatic right to compensation.  The law makes it clear that the County Council cannot be blamed for everything that happens on the highway and the law also recognises that although defects may be present, the County Council cannot be held responsible if it was unaware of the presence of such defects.  In addition, the County Council cannot be held responsible for every problem arising from the actions or omissions of third parties, independent contractors and statutory undertakers.

  • Your name and address will be held in our database and we are obliged to inform you that information provided to us may be passed to others for the purpose of detection and prevention of fraud.  This includes, but is not limited to, the Claims and Underwriting Exchange (CEU) run by the Insurance Database Services Ltd (IDSL), the Motor Insurers Anti-Fraud Register run by the Association of British Insurers (ABI).