Suggestions and Complaints

 Comments and Suggestions form  Complaints form   Social Services complaints form   School and Education Service complaints  Environment Department - Planning and Development (reporting violations of planning applications and on minerals and waste sites)    Highway and Street Lighting   Rights of Way   

  Help and Information

Suggestions policy

Complaints policy

Help with forms

Difficult complainants policy

More about the Council

Please use these online services for your suggestions or complaints about council services.

• We aim to be helpful and efficient
• We like to know when you think we did something well
• We welcome suggestions about how we run our services
• We recognise that sometimes things go wrong and we have procedures to deal with and learn from complaints.
• We will send you an acknowledgement within 5 working days of receiving your communication and tell you who will be dealing with it and how long it will take to send you a full reply.
• We try to respond quickly and reply within 20 working days