Consumer Advice
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Consumer information
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Examples of consumer problems
- Builders and home improvements
- Buying goods
- Buying services
- Cars and motorcycles
- Distance buying
Including mail order, online (internet) and telephone - Doorstep sales/scams
- Eating out
- Excess packaging
- Financial services
- Holidays
- Household repairs
- Product safety
- Pricing
Who to contact
Consumer Advice in Hampshire is now provided by Consumer Direct South East.
However, they will refer complex enquiries or those requiring further action to Hampshire Trading Standards. Consumer Direct is a telephone and online consumer advice service, that is supported by local authorities in the South East and by the Office of Fair Trading.
Phone
08454 04 05 06
Please use the
Consumer Direct form
on the Directgov web site.
Letter/in person
Trading Standards
Montgomery House
Monarch Way, Winchester SO22 5PW
Useful web sites
- Sale of Goods Act Hub
(Office of Fair Trading) - Dolceta - online consumer education
(European Commission) - Information/support for consumers shopping across the EU
(UK European Consumer Centre) - Consumer leaflets
(UK European Consumer Centre) - New service for householders to stop unwanted advertising mail
Defra
Hampshire County Council, The Castle, Winchester, Hampshire, SO23 8UJ
This page was last updated on 7 February 2012. © Copyright Hampshire County Council 2012.