Cars and Motorcycles

I bought a car at an auction last week. The seller stated through the auctioneer that the mileage was correct, although he had no paperwork to support it. It was a good price, however, and as I’ve dealt with him before, I trusted him. I’ve sold it on to a private consumer, who has now complained that they’ve checked with the previous owner, and it has done 100,000 more than on the clock! Of course, I've immediately refunded my consumer, but what are my rights against the seller?

Answer to auction question

I paid a deposit on a brand new motorbike last week. The dealer and I agreed a price of £6,500 and I have an order form with this price clearly shown. The dealer now says that he has made a mistake with the price and he wants a further £750. Do I have to pay this?

Answer to motorbike question

I bought a brand new car at the weekend, and signed a Hire Purchase agreement. I took delivery today and am really disappointed. I have found chips on the paintwork, a crease in the roof, and the car intermittently judders at 60 mph?

Answer to hire purchase question

I signed a credit agreement at a local garage this weekend to buy a new car. The salesman was extremely pushy, and now I have got home, I realise that I cannot afford it.

Answer to credit agreement question

I have signed a credit agreement arranged by a local garage to buy a second hand car. It is a hire purchase agreement. I have since discovered that the salesman falsely described the age of the car and told me that it was "genuine" mileage, when it wasn’t.

Answer to second hand car question

I have bought a car privately, through the small ads of my local paper. It was only £800, but I now find the engine is totally worn out, and it is using oil excessively. What can I do?

Answer to private sale question

I am about to sell my car privately through the small ads, what steps should I take to protect myself?

Answer to small ads question

I have had the engine reconditioned on my car, and it is running as badly as it did before. The garage is not prepared to help.

Answer to reconditioned engine question

I have just been to collect my car that was being repaired by a local garage, and the bill is a lot more than I expected. The garage won't give me the car back unless I pay. What can I do?

Answer to excessive bill question

I am thinking about buying a car direct from Europe, using a car importer. Do you have any tips?

Answer to car importer question

The Frequently Asked Questions were developed by the Crossing the Boundaries partnership (CtB) of Oxfordshire, Gloucestershire, Warwickshire, Worcestershire and Shropshire.

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