Cold Calling

Doorstep Crime

Cold callers

  • We advise consumers never to agree to work that is instigated as a result of a cold call or via a leaflet drop.
  • You should obtain at least 3 written quotes from reputable businesses or traders who are either members of the Hampshire County Council Buy With Confidence scheme or a recognised trade association.
  • Traders who agree work at the home of an individual or at a place other than their usual business premises are required by law to provide consumers with a Notice of Right to Cancel, which gives consumers a 14 day cooling off period.  Work should not commence until this period has ended, unless written agreement is obtained from that consumer beforehand.

Reporting Cold Callers

If you have information about traders who are cold calling or require advice on doorstep crime contact our Quick Response Team tel 01962 833666, Monday – Friday 9am to 5pm.


Current Warnings

Gosport - 18 July 2014

Hampshire County Council Trading Standards has received information that a man is cold calling on older residents in the GOSPORT area offering a window cleaning service. He is then overcharging residents. The local Police are aware.

If you need a window cleaner please ask friends, neighbours or a trusted agency such as Age Concern for a recommendation. The telephone number for Age Concern in Gosport is 02392 604699 (open Monday to Friday 10am - 12pm).

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Free door stickers

  • tel 01962 833 620