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PaCT workforce development

For managers

On this page you can find information about PaCT courses for managers and advice for working with:

Standard 1 understanding the importance of promoting social care principles and values

Standard 1 is about the key principles and values of social care, which underpin good leadership and management practice.

Learn more about standard 1 and how to evidence.


Putting people first

Mental Capacity Act

PaCT MCA & DOLs Managers' briefing


Care Quality Commission (CQC) essential standards of quality and safety

Equality Act 2010

Hampshire County Councils safeguarding web site

PaCT Managing safely course


Standard 2 providing direction and facilitating change

Standard 2 is about understanding the role of the manager in providing direction and facilitating change within the social care environmental context which includes health and safety.

Learn more about standard 2 and how to evidence.


The market development website contains information explaining what we at Adult Services are doing to assist market development in Hampshire. It also provides a 'Personalisation Ready Toolkit' to help providers prepare for the transformation of adult social care in Hampshire and to be ready to actively engage with Self Directed Support.

Hampshire County Council also has information on personalisation

Find out more about person centred planning in Hampshire

In particular read the Hampshire County Council policy to promote independence and choice: supporting people to positively manage risk

Health and safety executive

The white paper: Our health, or care, our say


Standard 3 working with people

Standard 3 is about understanding the role of the manager in leading and developing teams and individual performance: supervisions, recruitment and induction of new staff, ensuring others’ learning, and effective communication.

Learn more about standard 3 and how to evidence.


Mental Capacity Assessments (MCA)

The Hampshire Mental Capacity Assessment Toolkit can be used to assess an individuals capacity around important decisions. It talks you through the stages of assessment and sets out the evidence you will need to keep records that the person was supported with this decision.

Sometimes individuals might have capacity to make most decisions about their care but other areas they might lack capacity so a best interest decision may have to be made around a specific area of care. We have developed a care plan consent form that highlights where people have and have not capacity to understand and consent to care. This is an addition to the care plan documentation below, and is called form A and B. Both sections of this form should be completed.

If a person is suspected of lacking the mental capacity to consent to a specific area of care then care specific mental capacity assessments have been developed. These are designed to help staff fully support the individual to make decisions around this areas of care and demonstrate why a best interest decision has been made on their behalf if necessary. It should be noted that even if a person lacks capacity to consent to part or all of their care plan, they are still able to contribute in many ways.

Form A and B Consent and capacity form

Care Specific MCA assessment guidance

Care Specific MCA assessment - Medical wellbeing

Care Specific MCA assessment - Night time

Care Specific MCA assessment - Continence

Care Specific MCA assessment - Personal care

Care Specific MCA assessment - Mobility

Care Specific MCA assessment - Emotional wellbeing

Care Specific MCA assessment - Skin care

Care Specific MCA assessment - Medication

Care Specific MCA assessment - Nutrition

Care planning

Key to communication in social care is the care plan. PaCT have developed a person centred care plan toolkit. The toolkit contains generic person centred care plan templates followed by guidance on their use and the principles behind them.

There are two editions. The full toolkit containing guidance Download Acrobat Reader to view this PDF 935kb on each section and the new blank editable templates.

When using these templates it should be noted that:

  • This is not a template that HCC advise all providers to use. It is a toolkit of person centred templates that are designed as a starting point for organisations to think about developing their own documentation.
  • These are generic templates designed to cover aspects of care provided by most sectors of social care. It is not specific to only one (such as residential) and may not be appropriate for all organisations.
  • Each organisation using the toolkit should evaluate each section in line with their current organisational needs and adapt this to best suit their service and culture.

We have also developed some condition specific risk assessments to be used in care plans that have highlighted a specific increase in risk due to an individuals condition or change in circumstances. These are based on existing templates and have been developed to suit social care settings. Please refer to the guidance documents Microsoft Word 44kb before using these which outlines when it might be appropriate to use each one and where they were originally sourced from.

The risk assessments are:

Falls Download Acrobat Reader to view this PDF 305kb, Bathing and Showering Download Acrobat Reader to view this PDF 179kb, Choking and Aspiration Download Acrobat Reader to view this PDF 226kb, Domiciliary medication assessments, Manual Handling Download Acrobat Reader to view this PDF 192kb, Pressure Sore body mapping Download Acrobat Reader to view this PDF 113kb, Waterlow Download Acrobat Reader to view this PDF 137kb (tissue viability risk assessment) and Positive Behavioural Support Plan Microsoft Word 82kb (PBSP).Braden Scale and Braden scale for home care as well as the risk vs intervention chart

A very useful assessment tool for determining pain and distress is the disability distress assessment tool (DisDAT) with guidance and monitoring sheet one and two

We would appreciate any feedback you have on these new toolkit templates as we will be reviewing them in 6 months time. If you have any feedback you would like to offer, please email Spencer Ashton-Taylor and title your email PaCT care planning in the subject.

For people with learning disabilities there is a scheme called health passport. Users can experience a great deal of frustration when transferring between services. Having information available that can promote consistency of care by communicating what is important to individuals, what their likes and dislikes are and how best to support them. The health passport is a document that can provide a great deal of information to other professionals quickly and effectively. The link in this text is a format recognised by the staff at Queen Alexander Hospital - Portsmouth. For further information of health passports used across Hampshire and recognised by the local hospitals please contact

Jane Eastwood- Health Facilitator/Acute Liaison Nurse

02392 441416 Community or 02392 285825 Queen Alexandra Hospital



There is also a scheme relating to end of life called Say it Once. This is an advance care plan for anyone at any age and can be held by individuals or stored on a central computer. It is aimed at informing people of an individuals wishes and could be used for person centred planning.

PaCT Care planning course for managers

The Skills for Care Common induction standards have been refreshed. Skills for care can also direct you to sources of funding for the training you provide.

The Hampshire and Isle of Wight care training information site provides information on all mandatory and statutory training available in your local area.

Social Care Institute of Excellence (SCIE)’s priority is to support those organisations that provide teaching and training in social care and social work by producing and disseminating resources that focus on the development of new skills and the improvement of existing skills


Standard 4 using resources

Standard 4 is about the manager’s responsibility for using a range of resources: finance, contracts, buildings and technology

Learn more about standard 4 and how to evidence.


PaCT offer managers development days. These are a good opportunity for managers and senior staff to keep updated with latest trends and developments in social care and consists of seminars work shops and talks by leading professionals in the field.

PaCT publish a newsletter periodically which focuses on specific subjects such as end of life care, falls etc. You can ask to be placed on our electronic mailing list or view our archived editions.


Standard 5 achieving outcomes

Standard 5 is about delivering a quality service that is customer-forced and the manager’s responsibilities for performance management processes, partnership working, information sharing, record keeping and change.

Learn more about standard 5 and how to evidence.


Care Quality Commission (CQC) essential standards of quality and safety

HCC policy pages


Standard 6 managing self and personal skills

Standard 6 is about managers taking responsibility for their own continuing professional development and the leadership and management skills needed to develop competence in the` role.

Learn more about standard 6 and how to evidence.


Hampshire Care Association

Hampshire Domiciliary Care Association

Community Action Hampshire

Skills for Care has published a new easy to use guide to support continuing professional development (CPD) of more than 1.6 million workers in adult social care The Guide called 'Keeping up the good work' They have also developed a guide to complying with the CQC essential standards relating to training and supporting staff (outcomes 14 and 23) both are available free from Skills for


The managers page has been arranged using the Skills for Care managers induction standards. Find out more about Skills for Care managers induction standards.  You can also attend the PaCT Managers induction standards course

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