Consumer Protection | Tourism

Area	Responsibility/Interest	County	District/Bor'h	Parish/Town	Other Agency	County/District Council has statutory responsibilities?
Consumer Protection	Trading Standards (1)	*	*			*
Consumer Protection	Advice team - enquiries regarding  trading services, registration and scientific services (2)	*
Consumer Protection	Animal Health and Welfare	*				*
Consumer Protection	Community, Education and Business Support (3)	*
Consumer Protection	Scientific Services (4)	*
Tourism	Tourist Information Centres (5)		*
Tourism	Support & Encourage tourism and economic development	*

Comments

1. Covers animal health/welfare on agricultural premises, misleading advertisements, product and environmental safety, false or misleading descriptions, food labelling, weights & measures.  Note: District councils responsible for food hygiene enforcement (the County Council laboratory service carries out analysis of food for district councils’ Environmental Health Services on a contractual basis).  HCC's Service also includes the 'buy with confidence' website, consumer education projects in schools, work to raise awareness of dangers of door-step sales.  

2. Although discretionary, is essential to overall service.

3. Includes the 'buy with confidence' website, consumer education projects in schools, work to raise awareness of dangers of door-step sales.

4. Self-financing service for HCC and many authorities throughout the South of England. including county & district ones.

5. Some Tourist Information Centres operated under contract by Tourism South East (whose main funding is from SEEDA).