Adult Services departmental procedures

A-Z list of procedures

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

A

• 28/10 Safeguarding Adults - Adult protection

• 23/11 Adult Mental Health Professional (AMHP) Cross Border Protocol

• 27/11 AMHP (Adult Mental Health Professional) training and & Continual Professional Development Policy

• 26/05 Premises management - alcohol and entertainment licences

• 25/07 Asbestos precautions

• 12/11 Assessment and provision of care for vulnerable adults and adults with multiple needs

B

• 28/07 Safe and effective use of bedrails

• 25/09 Policy guidance for staff who support adults whose behaviour challenges services

C

• Care management practice manual - see 06/12 Social Care Practice Manual: Governance and Maintenance

• 21/10 Case files - Quality practice review

• 02/12 Charges for accommodation at hostels for people with physical or learning disabilities

• 24/10·Policy to promote independence and choice: supporting people positively to manage risk

• 04/10 Cleaning manual

• 35/98 Premises - closure

• 31/06 Community-based activities facilitated by in-house services

• 36/09 Social care complaints

• 23/08 Consultation

• 15/09 Care home closure -contingency guidelines

• 03/04 Contract management - social care contracts

• 23/07 Contractors working in occupied premises

• 02/00 Contracts - TUPE

• 01/12 Contributions - Paying for non-residential care

• 23/06 Control of substances hazardous to health (COSHH)

• 30/09 Guidelines for staff writing witness statements or giving evidence in court

• 23/11 Adult Mental Health Professional (AMHP) Cross Border Protocol

D

• 35/11 Services for people with Dual Sensory Loss

• 10/09 Deprivation of liberty and mental capacity: guidance notes

• 15/10 Direct Payments policy and procedure - Self Directed Support

• 20/05 Disability registration procedure

• 29/05 Disaster recovery

• 20/09 Display screen equipment

• 16/10 Driving at work

E

• 34/07 Electrical safety

• 13/06 Emergency evacuation of buildings (other than for fire)

• 36/07 Provision of environmental equipment to deaf, deafened and hard of hearing, visually impaired and deafblind people

• 38/09 Ex-gratia payments to staff

• 19/09 External access Adult Services systems/databases

F

• 09/08 Prevention of falls from height

• 27/10 Fees and expenses for service users and carers  258kb

• 19/11 Fire safety management (Part1 - Residential/Nursing units)

• 40/03 First aid and emergency aid

• 14/11 Food safety management system

• 22/10 Freedom of information procedure

• 03/06 Furnishing and fabrics, purchasing standards

• 08/05 Furniture and equipment - acquisition, repair and maintenance

G

• 33/10 Guardianship policy and procedure - S7 Mental Health Act 1983

H

• 29/06 Hazard reporting

• 42/09 Health and safety auditing and inspection

• 41/03 Hot surfaces

I

• Incident management procedures including:

  • 16/11 Critical Incident Reporting and Investigation

  • 17/11 Incident Reporting and Investigation

  • 18/11 Guidelines for staff writing witness statements or giving evidence in court following a critical incident

• 46/09 Identity, authorisation and access cards for staff and voluntary associates

• 24/10·Policy to promote independence and choice: supporting people positively to manage risk

• 07/12 Infection Control in Provider Services

• 12/07 Managers' internet and IT equipment use policy for service users

• 02/07 Irregularities and break-ins

L

• 24/07 Language and communication standards for work with D/deaf and Deafblind people

• 08/07 Laundry manual (non-standard)

• 23/04 Lifting operations and lifting equipment

• 26/11 Lone working

M

• 35/09 the management of health and safety

• 25/10 Using and providing management information

• 06/09 Medication management policy

• 15/02 Major incidents

• 14/07 Mental Health Act practice handbook

• 22/06 Moving and handling of people and objects

• 05/10 Multi-agency transportation protocol for clients assessed under the Mental Health Act 1983

N

• 06/10 Notification of death

O

• 19/10 Occupational Therapy Practice

• 05/98 Ordinary residence - financial responsibility

P

• 21/11 Contributions - Paying for non-residential care

• 22/01 Personal protective equipment

• 17/09 Writing, developing and reviewing departmental procedures and guidelines

• 17/04 Protection of Vulnerable Adults Guidance (being reviewed by Sarah Stone and Jane Duncan 2010)

Q

• 22/11 Quality outcomes and contract monitoring framework

R

• 37/09 Provision of ramps in Hampshire

• 32/00 Raw egg policy (replaces section 9 of Food Policy 19/98)

• 06/07 Records Management & Data Protection Act 1998 policy and procedure

• 03/03 Regulation of investigatory powers Act 2000

• 04/07 Premises management - repair and maintenance

• 4409 Research Governance - external approval process

• 4309 Research governance - internal approval process

• 10/06 Residential and nursing care practice manual (non standard)

• 24/10·Policy to promote independence and choice: supporting people positively to manage risk

• 21/06 Risk assessment

S

• 28/10 Safeguarding Adults

• 24/11 Section 117 Policy

• 15/11 Serious Case Reviews (SCR) on adult safeguarding cases

• 03/07 Sex, sexuality and personal relationships - adults (replaces procedure 19/05 Sexual health and education of service users)

• 40/09 Shared Lives Scheme Policies and Procedures

• 06/12 Social Care Practice Manual: Governance and Maintenance

• 05/12 Social Worker Registration

• 25/09 Policy guidance for staff who support adults whose behaviour challenges services

• 24/06 Stress management

• 33/07 Health & safety aspects of student placements (for students undertaking professional training programmes)

• 29/07 Supervision policy, procedure and managers toolkit

• 19/09 Authorisation process for Systems Access for external suppliers/contractors and HCC IT Services to Adult Services systems/databases  193kb

T

• 12/10 Team Briefing

• 11/11 Transition of young disabled people

• 03/12 Transport Framework

• 18/08 Travelling allowances for voluntary drivers

U

• 03/05 Unplanned referral protocols for short stay services (adult learning disability)

• 21/05 Use of Adult Services premises by other organisations

V

• 02/08 Managing violence and aggression at work

W

• 39/09 Waste disposal

• 26/08 Water systems management

• 30/09 Guidelines for staff writing witness statements or giving evidence in court

• 29/01 Work equipment

• 34/00 Work experience students