Consultation and involvement with stakeholders including service users and carers
The Adult Services Department is committed to improving involvement and consultation with service users and carers. It is important that stakeholders, including service users and carers are listened to, have their ideas taken notice of, are given the answer as to what will happen about their ideas and involved in making changes and improvements to their services.
Involvement and joint working
Adult Services is preparing to make a declaration as part of the Think Local Act Personal: Making It Real initiative, and more information about the outcome will be available here soon.
In the meantime, if you have any queries about Service User and Carer Involvement in Hampshire, or suggestions about information you would like to see on these pages please email: email@example.com
More information on:
- The Personalisation Expert Panel (PEP) - a consortium of Disabled People, Carers, User led/Carer-led organisations and Hampshire Adult Services
- Making It Real - a new citizen-led approach for councils, organisations and people to check progress with personalisation and community-based support
- Completing the Circle - has been set up to work with the department to improve the process and practice of involvement and consultation. The group consists of service users and carers from a range of situations who work together with the support of the Department
- One Compact - a framework of partnership to ensure that links between the Adult Services Department and the Voluntary and Community Sector are not only maintained but built on to ensure close partnership working. The experience and expertise of the Voluntary Sector can both support and inform the future strategy for social care in Hampshire.
- LINks - will provide everyone in the community, including individuals and voluntary groups, with a more effective chance to say what they think about local health and social care services. They will give local people an enhanced opportunity to influence how services are planned and run; and provide feedback to services about what’s working and what’s not.