Glossary of termsA - I | J - R | S - Z
Adult Services Department - social care or support during a crisis, because of age, long term ill health or disability, or because someone is caring for others
Assessment - consideration of your individual circumstances
Attendance allowance (AA) - tax-free benefit for people aged 65 or over who need help with personal care
Benefits - payments from the government which you might be entitled to if you are on a low income or have certain costs to meet because of your personal situation. More benefits information on the Directgov website.
Care management - tailoring services to individual needs through assessment and care planning
Care manager - practitioner who may come from a variety of backgrounds such as social work, occupational therapy, nursing etc who undertakes the process of care management for an individual
Carer - anyone who provides a great deal of care on a regular basis for a member of their family or a friend – but is not employed to do so.
Care plan - an agreement between you and your health professional and/or social services to help you manage your health day-to-day. More information on care plans on the NHS Choices website.
Carers allowance - a taxable benefit to help people who look after someone who is disabled
Carer's assessment - an interview, or a series of interviews, with a carer to see what help they may need to be able to go on looking after the person they are caring for
Community mental health team - teams run jointly by Health and Adult Services who support people with mental disorders, at home
Community response service -short term assessment and reablement to help you regain your independence and can carry on living at home for as long as possible
Crossroads schemes - helping carers to make a life of their own outside caring
Daily living tasks - the things we normally do in daily living, including any daily activity we perform for self-care (such as feeding ourselves, bathing, dressing and grooming), work, homemaking and leisure
Day centres - Day Centres offer help and support to older people and to people with disabilities, offering social contact and stimulating activities for people who are finding difficulty living at home. Day care also enables carers to have a break.
Disabled facilities grant - a local council grant to help towards the cost of adapting your home to enable you to continue to live there. A grant is paid when the council considers that changes are necessary to meet your needs, and that the work is reasonable and practical.
Direct payments - How a personal budget will be paid if someone chooses to arrange and purchase services themselves
Eligibility criteria - a scale by which the Adult Services department can assess an individual's care requirements
eVOLve directory - listing of voluntary and community organisations serving Hampshire and the Isle of Wight. Visit the eVOLve website.
Fair access to care (FACS) -Department of Health guidance to help local authorities, like Hampshire County Council, decide who their ‘most needy’ members of the community are by setting out Eligibility Criteria
Good neighbour groups - independent voluntary groups which offer neighbourly help to people in their local communities
Independent living fund - payments to disabled people to help them lead a more independent life
Income support - extra money to help people on a low income
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