Benefits for all

The most significant changes to the welfare and benefits system are:

• Universal Credit - a monthly benefit which replaces a number of the current benefits for people of working age which comes into effect in October 2013
• Benefit Cap - benefits will be limited per year to a maximum of:
  £26,000 (£500 per week) for a family
  £18,200 (£350 per week) for a single person
  Exemptions include those receiving Disability Living Allowance (DLA) and those who have recently been in employment.
• Disability Living Allowance - will be called the Personal Independent Payment (PIP)
• Council Tax Benefit - will now be administered by the local council
• Community Care Grants and Crisis Loans - have been abolished but if you are struggling to cope financially you can visit the Local Welfare Assistance pages
• Interim Payments and Social Fund Crisis Loans - will be replaced by Short Term Benefit Advance (STBA) from April 2013, which will cover short term financial crisis caused by a delay in benefit payments
• Budgeting Loans for large household items will continue to be available to people who have been claiming the following benefits throughout the past 26 weeks:
  Income Support (IS)
  Jobseeker’s Allowance (JSA) (income based) this will become Universal credit
  Employment and Support Allowance (ESA) (Income Related)
  Pension Credit

Organisations that may be able to help

• Citizens Advice Bureaux - find your local branch
• Benefits and financial support - for families, carers, people with disabilities, jobseekers and housing issues
• Benefits Enquiry Line (BEL) - a confidential phone service for people with disabilities, their representatives and their carers
  Tel: 0800 822 200
• Jobcentre Plus
• Veterans Agency and War Pensions Welfare Service - help for former members of armed forces and their families
  Tel: 0800 169 2277

People with an illness or disability

• Access to Work - money to help you do your job if you have a disability or health condition
• Attendance Allowance (AA) - helps pay for your personal care if you're older or disabled
• Disability Living Allowance (DLA) - a tax-free benefit for disabled children and adults
  This is now called the Personal Independent Payment (PIP)
• Employment and Support Allowance (ESA) is money if you can't work because of illness or disability
• Independent Living Fund (ILF) - provides discretionary cash payments directly to disabled people so they can purchase care from an agency or pay the wages of a privately employed Personal Assistant (PA)
  On 31 March 2015 the ILF will close, and from that point local authorities in England, in line with their statutory responsibilities, will have sole responsibility for meeting the eligible care and support needs of current ILF users.
  Find out how Hampshire will manage the transition of people who use ILF now.
• Motability scheme

Carers

• Carer's Allowance - money to help you look after someone who needs to be cared for
• Child Tax Credits - if you're responsible for one child or more

People on low income or job seeking

• Income Support - extra money to help people on a low income or none at all
• Jobcentre Plus
• Jobseeker's Allowance
• Pension Credit - an income related benefit
• Working Tax Credit - a payment to top up the earnings of low paid working people

Housing

• Council Tax Benefit - money off your Council Tax bill
• Housing Benefit

Heating

• Cold Weather Payment - made when the local temperature is an average of zero degrees Celsius or below over 7 consecutive days
• Winter Fuel Payment - an allowance to help older people with their heating bills

Death & bereavement

• Funeral payments - to help pay funeral costs if you're on a low income
• Bereavement payment - a one-off, tax-free, lump-sum payment
• War Widow(ers) Pension - if your wife, husband or civil partner died as a result of their service in Her Majesty's (HM) Armed Forces or during a time of war