Hampshire County Council Advertising Policy
1. General approach
a. Hampshire County Council (“the Council”) is looking to maximise revenue from advertising and, wherever possible, will therefore permit advertising in its publications such as Weddings in Hampshire, The Guide to Residential Care, A Guide to Better Care and Support, on its website, Hantsweb and at its Household Waste Recycling Centres (HWRCs).
2. Prohibited products, services and advertisers
a. The basic approach taken by the Council is to maximise the number of advertisements and advertisers which are permitted and encouraged to advertise and minimise the number that are prevented from doing so by any policy controls or restrictions.
b. Although there are some specific categories of products and services which may not be promoted, as defined below, most products and services may be promoted.
c. Private sector organisations deemed to be in ‘competition’, or have a conflict of interest with services provided by the Council, its partners, its approved suppliers or other public sector organisations will be reviewed by the appropriate Council department. Decisions on this will be at the Council’s sole discretion.
d. Political organisations may not advertise.
e. The Council reserves the right to refuse advertisements from legal or quasi legal organisations who limit their services to a specific area of law (for example claims relating to personal injury).
f. The Council reserves the right to refuse advertisements from organisations that offer credit, including loan, payday loan, credit card organisations or consumer hire. Credit advertisements must comply with all legal and regulatory requirements in force at the time of publication, including the Consumer Credit (Advertisements) Regulations 2010 where applicable.
g. Gambling organisations are not considered appropriate. Advertising from those organisations which could be considered as local tourism attractions may be permitted.
h. Organisations simply offering entry into a competition following completion of a form containing any personal information or similar are not considered appropriate.
i. Advertisements where benefit is precluded from UK citizens are not permitted.
j. The Council will not run advertising that could be considered socially or politically contentious or which conflicts with the policies, values or statutory obligations (eg equalities legislation) of the Council. Decisions on this will be at the Council’s sole discretion.
3. The specific categories of organisations, products or services which may not advertise or be advertised are as follows:
a. Types of organisations:
i. Political organisations or those that appear to be designed to affect public support for any political party
ii. Manufacturers of tobacco products
iii. Manufacturers of alcohol products
iv. Advertising from any organisation associated with ‘adult industries’
vi. Educational establishments (includes academies, colleges, early years providers, free schools, independent schools, LA maintained schools and special schools)
vii. Organisations in a financial or legal conflict with the Council will not be permitted.
b. Types of products and services:
vii. Adult content
viii. Advertising which has an overtly sexual ‘tone’
x. Advertising which relates to any political or lobbying campaign, petition or similar will not be permitted.
c. The following materials and services are considered conflicts of interest with services provided at HWRCs and therefore will not be permitted to advertise:
ii. Paper and cardboard
iv. Car batteries
v. Bric a brac
vi. Electrical and electronic equipment for re-use
vii. Scrap metal yards
ix. House clearance services
x. Used or antiques shops
xi. Small electrical shops
xii. Free ad advertising.
d. Organisations providing care and support services are required to provide proof of CQC registration (if providing residential, nursing or domiciliary care) or be a member of Hampshire Trading Standards “Buy with Confidence” scheme.
4. Style and content of advertising
a. The Council wishes to take an equally open approach to styles of advertising.
b. Advertisers must however recognise that public sector organisations cannot permit advertising which is sexual in nature, which features partial or complete nudity or which appears to promote or give undue publicity to illegal or even just inappropriate behaviour or lifestyles.
c. Humour in advertising is also to be approached with caution since much humour can often mock specific groups of citizens or poke fun at particular types of behaviour or situations.
d. The Council does not wish to take an unnecessarily strict approach and will allow ‘innocent humour’, providing there is no innuendo or subtext which might cause offence.
e. Advertising which is critical of Hampshire County Council, its services/policies, its Members/officers or its partners will not be permitted.
f. The Council’s logo shall not be incorporated into any advertisement without consent in writing from the Council.
g. It is the responsibility of the advertiser to check the correctness of their advertisement (and of each insertion of the advert if more than one).
h. The Council will endeavour to meet the advertiser’s requirement for preferred positioning but retains the final decision on such positioning.
i. The Council may give advertorial or advertisements deemed to look like advertorial, a border or an ‘advertorial’ header to make readers aware that the text is not part of the Council’s editorial.
j. Web advertising will feature on the right hand side in either a ‘rectangle’ 180 x 150 pixels or a ‘wide skyscraper’ 160 x 600 pixels. With the exception of the Hantsweb homepage and the Education Jobs Vacancies advanced search results page which will appear on the left hand side in a ‘rectangle’ 180 x 150 pixels. Web advertising on pages in the new template will either be displayed in the side margins (either side of the content), or, at the bottom of the page. Advertisers are required to supply four images for the ads. Two ‘skyscraper’ 150 x 600 pixels and two for mobile devices ‘thin rectangle’ 580 x 60 pixels.
k. HWRC advertisement board is 1600 x 1200 mm (landscape). It is manufactured in 5 mm Foamex board and laminated with anti-graffiti film. The board is durable and guaranteed for 12 months.
The Council is responsible for the production and installation of the advertisement board at the HWRC site.
The Council reserves the right to move the board if it is deemed necessary. The advertiser will be informed.
The advertisement board is the property of the advertiser. At the end of contract, the advertiser will be asked whether they wish to keep the board. Collection of the advertisement board from the HWRC site office is the responsibility of the advertiser. Boards not collected within 14 days of end of contract will be disposed of.
5. Approval and booking process
a. All organisations will be suitably vetted by Trading Standards prior to a decision being made in relation to the placement of an advertisement. Such vetting can be evidenced by membership of the Council’s approved contractor regime, the Buy with Confidence scheme, a similar accredited scheme run by another authority, an approved venue licence holder, or membership of a relevant trade association which applies similar vetting procedures to its members.
b. Previously vetted organisations that have not advertised with the Council for more than 24 months will be required to be re-vetted by Trading Standards in accordance with Clause 5.a.
c. Following approval, the Council will issue a Booking Agreement. An invoice for the price of the booking will be issued on publication of the advertisement and the advertiser shall pay the price for the booking within 30 days of receipt of the Council’s invoice. Once the advertiser has returned this agreement it will not be able to cancel the booking and will remain liable for payment of the price for the period of the booking.
d. If the Council has incurred any design costs on the advertiser’s behalf it shall invoice the advertiser for that amount.
e. Acceptance of any advertisement does not imply endorsement of any particular products or offers or that the Council is responsible for their quality and reliability, and the Council accepts no liability for any loss or damage arising out of or in connection to any advertisement appearing in its publications, on Hantsweb or at its HWRCs.
f. However, the Council reserves the right to refuse any individual advertisement not deemed appropriate without explanation and can remove any advertisement immediately, if necessary.