Community Support Service

About us

The Community Support Team has diverse responsibilities that enable Hampshire County Council to address issues and offer advice and support to partner organisations including those from the voluntary/ community sector.  

The Community Support Service is part of Hampshire County Council's Culture, Communities and Business Services department.

Help and Advice

Providing active help… the main aim of the Community Support Team is to help vital community organisations to develop their services to the community. The team can advise on a wide variety of subjects including charity law, trustee responsibilities, organisational planning and management, in some cases they may even undertake temporary management of community associations to assist them through problems. The expertise within the team allows them to provide help and guidance in most areas of community development.

Recently the Community Support Team has been analysing information from a review of community organisations and this enabled us to think about future priorities for supporting community/ voluntary sector organisations.

Although the team are multi skilled, individual team members will take the lead on specific subjects.




Subject lead for ….

John Haigh Tel: 01962 845661
Mobile: 07590 939301
VISIBLE & funding
Rosellen Lambert Mobile: 07545 355544 Governance and legal
Business planning & prioritisation

If you have a query about a subject identified above please feel free to contact the lead officer, or discuss it with any member of the team who can signpost you to the right person.

If your organisation would be interested in finding out more about the review process please feel free to contact Alison Angell Tel: 01962 845379

Success Through Supervision

The Community Support is now offering a service to community organisations to help enable them to support and supervise staff. Information and charges for this service are available

Specialist Projects

The Community Support Team also includes officers with specialist responsibilities. These include

  • Armed Forces Liaison Officer who works in partnership to enhance Hampshire County Council's services to service veterans of all ages addressing a wide range of needs.
  • Gurkha and Nepali Strategy and Community Coordination Officer whose role is to develop, implement, monitor and evaluate a strategic approach for the County Council and partners to improve access to public services for the Gurkha and Nepalese communities in Hampshire.
  • The Gosport Locality Officer’s role is to assess community needs and gaps in Gosport, help match needs to resources and develop projects in partnership with statutory and voluntary agencies.

Funding opportunities

The Department of Culture, Communities and Business Services offers the opportunities for Hampshire community based organisations (not for profit organisations with local governance arrangements) to apply for financial assistance to support core organisational costs, community projects and activities in addition to support for capital works.

The Community Support Team can provide support with organisational/project development and financial advice where appropriate. The team will also advise on other sources of funding where known.

Improving Communications and Supporting Volunteers Developing communities

There are networking opportunities facilitated by the Community Support Team.

Networking workshops are facilitated by-monthly, open to all staff and trustees from community associations. These are an invaluable opportunity to share skills, knowledge and even resources along with access locally focused, current information. These are based on themes that meet current needs.

Each year the team also facilitates an annual conference to support and inspire local voluntary organisations in delivering activities and projects that are appropriate to their community.

Training and Development: Developing people

The promotion of training and development comes high on the team's list. Again partnership is the key to success and the team seeks to work closely with Council's of Voluntary Service and District authorities to provide and promote development programmes for those volunteers and staff working in the community.

In particular it aims to assist community associations and village hall management committees to attend and/or arrange suitable training and development opportunities to gain and update the necessary skills for successful management of community facilities and activities.

The team offers bespoke training to organisations on a wide variety of subjects including trustee training and facilitation of away-day events for trustees and staff.



Serle's House
Gar Street
SO23 8GQ

tel 01962 847937
fax 01962 890467

Community Support Unit staff