Bus passes and concessionary travel

Disabled person plus companion pass

How to apply

(These passes are not covered by the online application process).

Application forms are available in Hampshire from:

Alternatively you can download the Application Form Microsoft Word 93kb, phone us on 0845 045 8355 or email the Concessionary Travel Team.

Fill your application form in and send it to us at:

Concessionary Travel
PO Box 696
FAREHAM
PO14 9PD

Remember to enclose:

  • a passport sized colour photograph with your name and date of birth printed on the back - photograph guidance
  • proof of disability and address for the disabled person's bus pass, companion pass or vouchers

Only copies of documents are required. They will not be returned to you. Do not send originals.

We will process your completed application and you will be sent your new pass or vouchers in the post, or you will be contacted for further information.

Who can have a disabled person plus companion pass?

You may be entitled to a companion pass if:

  • you have specific disabilities and
  • your disability is so severe that you are unable to travel unaccompanied and
  • you provide a letter from a healthcare professional e.g. physiotherapist, podiatrist, nurse etc. confirming that you are unable to travel alone for medical reasons.

How can I use my disabled person plus companion pass?

  • valid all day, every day
  • valid on any eligible service available to people with disabilities that starts in Hampshire (excluding Southampton and Portsmouth)
  • if you have disabled person plus companion pass, you can travel with or without a companion under the terms of the disabled bus pass
  • companions can only get free travel when they accompany you. They cannot travel for free on their own
  • for children a companion pass will be issued on the basis of disability and not age.
  • As from April 2013 we have a reciprocal arrangement with Wiltshire Council that companions who are travelling with a companion pass holder can travel at no cost on journeys starting in Wiltshire after 09.30 Monday to Friday and all day at weekends/bank holidays.

How do I renew my pass?

We will renew your pass automatically for up to five years after checking eligible users for changes in their circumstances. This will include checks with registration services, and other databases, including the National Fraud Initiative.

Am I eligible?

Who can have a disabled person plus companion pass?

You may be entitled to a disabled person plus companion pass if:

  • you have specific disabilities, and

  • your disability is so severe that you are unable to travel unaccompanied and

  • you provide a letter from a healthcare professional e.g. physiotherapist, podiatrist, nurse etc. confirming that you are unable to travel alone for medical reasons.

If a temporary disability condition is claimed, it must meet one of the categories above and the concession should only be issued for the duration of disability described. The application must be accompanied by a healthcare professional's report.

Do I qualify as disabled?

You must be aged five or older, and be:

  • blind or partially sighted, or

  • profoundly or severely deaf, or

  • without speech, or

  • have a disability, or injury, which has a substantial and long-term effect on your ability to walk, or

  • have no arms or have long-term loss of the use of both arms, or

  • have a severe learning disability, including an arrested state of development from birth, or

  • have been prevented from holding or would have been refused a driving licence under Part III of the Road Transport Act 1988, under section 92 of the Act (physical fitness) on grounds other than persistent misuse of drugs or alcohol, or

  • a member or veteran of the Armed Services who has been seriously injured in service.

What proof of disability do I need to provide?

When you apply for a disabled persons plus companion pass on the grounds of disability, your disability must be so severe that you are unable to travel unaccompanied.

You will need to provide a healthcare professional's report e.g. physiotherapist, podiatrist, nurse etc. confirming that you are unable to travel alone for medical reasons.

 
Example of a companion pass