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Important: HCC IT system shutdown during Easter

Hampshire County Council will shortly be carrying out essential end-of-financial-year maintenance to its IT systems. As a result, SAP will be unavailable from 5.00pm on Tuesday 31 March until 7.00am on Tuesday 7 April. During this period customers will be unable to place orders and there will be no scheduled deliveries from Thursday 2 April to Tuesday 7 April (inclusive).

Non-Education Customers

To help minimise the impact of this unavoidable interruption to the County Supplies service we are asking customers to place orders for stock delivery well in advance of these dates to ensure delivery during the downtime.

Education Customers

The downtime coincides with the start of the Easter school holidays so we hope that this will minimise disruption to our education customers. Orders outstanding in the system will be held for delivery from week commencing 20 April depending on individual schools’ requirements.

If you have any urgent or emergency requirements during the downtime period please contact the Customer Services Team who will endeavour to meet your needs, 01962 826999. Please plan your orders taking the SAP shutdown into consideration.

We apologise in advance for any inconvenience this may cause but we hope to be able to minimise disruption to the service wherever possible.