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Hampshire IT

Working with you to unlock the benefits of technology


We develop, deliver and deploy technology solutions which drive business transformation, efficiency and improved services for the public. In doing this we

  • maximise the value of information
  • develop personalised and self-service applications internally and externally
  • support partnership working
  • demonstrate benchmarked efficiency and value-for-money.

The County Council's IT strategy has been updated to reflect current and changing needs. Its focus is on efficiency, service improvement and partnership working.

IT Strategy at a glance

The strategy seeks to:

  • build on existing technologies and investments
  • support County Council-wide change programmes and efficiency initiatives
  • develop an IT infrastructure which enables shared services
  • accelerate self-service delivery for the public
  • accelerate self-service delivery for employees
  • support a more flexible and mobile workforce.

The IT Strategy reflects the role of IT in enabling transformational change. It is driven by 10 business needs and the Council’s priority outcomes: improved efficiency, service, performance and sustainability.

It has four main technology strands (Flexible Office; Self-Service, Specialist Applications; Infrastructure services) supported by a modern shared infrastructure exploiting existing technology and data, delivering an efficient shared service.

IT Strategy - visual model

 

Summary of direction for core technology areas

Technology Strands Strategic Direction

Flexible Office Tools -generic devices and tools used by all staff, (e-mail, phones, office devices, conferencing etc) accessible anywhere within the county.
  • Modernise and mobilise to support mobile working.
  • Introduce wider communication capabilities.
  • Increase device flexibility.

Specialist Applications – specialist applications enabling access to operational functions eg. create a purchase order; record an assessment. Includes corporate and line of business applications, EDRMS, GIS, Reporting and development tools.
  • Rationalise the number of applications.
  • Standardise and exploit strategic core systems applications (ERP, Social care, GI tools etc.).
  • Minimise procurement.
  • Share services.
  • Minimise customisation ‘out of the box’ will do.
  • Open up self-service, more usable views.

Self-service – enabling access to self-service transactions,  simple web-based services for the public via Hantsweb and for staff (via Hantsnet) to employee and manager self-service portals.
  • Grow and develop this style of self- service delivery (for the public and staff).
  • Simplify transactions, improve usability.
  • Shield users from complex specialist applications. Build more usable interfaces.

Infrastructure Services – enabling essential underpinning services (network, storage, disaster recovery, archiving, printing HPSN etc.).
  • Automate, streamline.
  • Exploit existing investment keep essentials up to date.
  • lower cost of ownership - through virtualisation, reduce no. of PC’s.
  • Explore use of new delivery models (cloud).
 

Strategy components

The IT Strategy incorporates a number of components:

  • context
  • strategy model
  • specific service strategies
  • technology plan
  • guiding principles
  • standards
  • three year forward plans
  • prioritisation approach.



Further information

Please contact Hampshire IT - it.general.admin@hants.gov.uk.

 
 

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