Working with you to unlock the benefits of technology
We develop, deliver and deploy technology solutions which drive business transformation, efficiency and improved services for the public. In doing this we
- maximise the value of information
- develop personalised and self-service applications internally and externally
- support partnership working
- demonstrate benchmarked efficiency and value-for-money.
The County Council's IT strategy has been updated to reflect current and changing needs. Its focus is on efficiency, service improvement and partnership working.
IT Strategy at a glance
The strategy seeks to:
- build on existing technologies and investments
- support County Council-wide change programmes and efficiency initiatives
- develop an IT infrastructure which enables shared services
- accelerate self-service delivery for the public
- accelerate self-service delivery for employees
- support a more flexible and mobile workforce.
The IT Strategy reflects the role of IT in enabling transformational change. It is driven by 10 business needs and the Council’s priority outcomes: improved efficiency, service, performance and sustainability.
It has four main technology strands (Flexible Office; Self-Service, Specialist Applications; Infrastructure services) supported by a modern shared infrastructure exploiting existing technology and data, delivering an efficient shared service.
Summary of direction for core technology areas
|Technology Strands||Strategic Direction|
Flexible Office Tools -generic devices and tools used by all staff, (e-mail, phones, office devices, conferencing etc) accessible anywhere within the county.
Specialist Applications – specialist applications enabling access to operational functions eg. create a purchase order; record an assessment. Includes corporate and line of business applications, EDRMS, GIS, Reporting and development tools.
Self-service – enabling access to self-service transactions, simple web-based services for the public via Hantsweb and for staff (via Hantsnet) to employee and manager self-service portals.
Infrastructure Services – enabling essential underpinning services (network, storage, disaster recovery, archiving, printing HPSN etc.).
The IT Strategy incorporates a number of components:
- strategy model
- specific service strategies
- technology plan
- guiding principles
- three year forward plans
- prioritisation approach.
Please contact Hampshire IT - email@example.com.