The Hampshire IT Help Desk

If you have a problem or query with any of our IT services, we're ready to help.

For urgent issues call the IT Help Desk on 01962 847007.

For other issues and to request services, fill in the form at www.hants.gov.uk/contactit

Service availability

Current problems and planned downtime for school services.
www.hants.gov.uk/service-availability

Twitter

Newsflashes on IT issues.
http://twitter.com/hantsitschools

SAP Learning Zone

Comprehensive and quick reference guides to using SAP.
http://learnit.hants.gov.uk/sap-learning-zone

Centrally Hosted SIMS and SIMS Learning Gateway pages

Showing the latest news for these services.

http://education.hants.gov.uk/chs

http://education.hants.gov.uk/slg

SIMS help

Includes current SIMS known issues and useful factsheets - for schools that subscribe to the SIMS Support element of our SLA.
http://intranet.hants.gov.uk/sims-help

Mailing lists

Pick the collective brain of colleagues in education across Hampshire. New messages can be emailed to you straight away, or sent in a weekly digest.
www.hants.gov.uk/mailing-lists

School communications

This is Hampshire County Council's single site for posting important information for school staff. It's not just for IT issues and should be checked at least weekly.
cscommunications.hants.gov.uk

Hampshire IT Schools website

Our home page has our latest news and developments and also links to much of the information shown on this page.
www.hants.gov.uk/itschools

Hampshire IT newsletter

Packed with IT news. Comes to you once a term. Each SLA school gets two printed copies (unless it opts out) but anyone can view online.
www.hants.gov.uk/itschools-newsletter

Hosted School Service news

Email bulletin for HSS schools detailing developments in the service; can also be viewed online via the HSS news page.
www.hants.gov.uk/hss-news

Annual SIMS visits

We offer a free one hour visit to each infant, junior, primary, special, nursery schools and education centre that subscribes to the SIMS Support element of our SLA.
www.hants.gov.uk/sims-primary-visits

Account manager visits

Account mangers from our senior management team visit secondary schools twice a year to discuss your IT plans.
www.hants.gov.uk/account-managers

Events and meetings

Our staff attend many one-off events and regular meetings. The events we organise are listed here:
www.hants.gov.uk/schools-events

For the Primary Heads Conference, Secondary Heads Conference, PICATS, SICATS and other groups, see:
intranet.hants.gov.uk/cs-meetings