Proposed changes to opening hours for libraries in Eastleigh Borough
We have a key library in each district council area across Hampshire. This library will be a central hub, supporting the smaller libraries in the district. Our goal is for the 11 key libraries to be open for at least 50 hours per week, 6 days a week.
The other libraries in each district have been designated as large, medium, small or neighbourhood. Each designation has a minimum number of opening hours and all will be closed at least one day a week.
Chandler's Ford
Chandler’s Ford is designated as a key library.
There are no proposed changes.
| Number of responses |
|---|
| 27 |
Feedback
Varied comments, which included appreciation that Chandlers Ford’s hours will remain unchanged. Others suggested that Chandler’s Ford hours should be reduced in order that Eastleigh could have longer hours and that late nights are very quiet and therefore not required. There were also comments about noise in the library.
| Day | Opening hours |
|---|---|
| Monday | 9am-5pm |
| Tuesday | 9am-7pm |
| Wednesday | 9am-5pm |
| Thursday | 9am-7pm |
| Friday | 9am-5pm |
| Saturday | 9am-4pm |
| Total hours | 51 hours |
Comments
No change as designated key library for Eastleigh Borough due to level of business
Eastleigh Library
Eastleigh is designated a large library.
| Number of responses | Agree with proposal | Disagree | |
|---|---|---|---|
| Original proposal | 178 | 28 (16%) | 150 (84%) |
| Revised | 146 | 93 (64%) | 53 (36%) |
Feedback
From original proposed change: 74% of disagrees wanted to retain the Monday opening i.e. daily sessions except for Sundays. 57% of disagrees suggested this was done by opening later than 9am each day. Eastleigh Borough Council also expressed concern about closing on Mondays.
From revised proposals: although there was a majority in agreement with the alternative proposal 36% still disagreed. Of these 51% wanted an opening earlier than 10 am and 36% wanted 9.30 but only one suggested closing later than 5
| Day | Current opening hours | Original proposal | Revised proposal | Alternative proposed change |
|---|---|---|---|---|
| Monday | 9am-5.30pm | Closed | 10am-5pm | 9.30am – 5pm |
| Tuesday | 9am-5.30pm | 9am-5.30pm | 10am-5pm | 9.30am – 5pm |
| Wednesday | 9am-5.30pm | 9am-5.30pm | 10am-5pm | 9.30am – 5pm |
| Thursday | 9am-5.30pm | 9am-5.30pm | 10am-5pm | 9.30am – 5pm |
| Friday | 9am-5.30pm | 9am-5.30pm | 10am-5pm | 9.30am – 5pm |
| Saturday | 9am-5pm | 9am-5pm | 10am-5pm | 9.30am – 4pm |
| Sunday | Closed | Closed | Closed | closed |
| Total hours | 50.5 hours | 42 hours | 42 hours | 44 hours |
Comments
Based on the feedback received the library will open at 9.30 instead of 10.00 but will close at 4 on Saturdays instead of 5 thereby reducing the total number of hours cut. The shortfall in savings will be made through efficiencies identified as part of the consultation.
Fair Oak Library
Fair Oak is designated as a neighbourhood library.
No proposed changes.
| Number of responses |
|---|
| 7 |
Feedback
Pleased that the hours will not change, although one comment suggested that the late night was not required.
| Day | Opening hours |
|---|---|
| Monday | Closed |
| Tuesday | 2pm-7pm |
| Wednesday | Closed |
| Thursday | 2pm-5pm |
| Friday | 9.30am-1pm |
| Saturday | 9.30am-1pm |
| Total hours | 15 hours |
Comments
No changes as opening hours are already below the target for neighbourhood libraries
Netley Library
Netley is designated as a neighbourhood library
| Number of responses | Agree with proposal | Disagree |
|---|---|---|
| 76 | 31 (41%) | 45 (59%) |
Feedback
90% of disagrees wanted to keep a late night. There were no positive comments about the plan to open on Monday, other than from Eastleigh Borough Council.
| Day | Current hours | Proposed hours | Revised proposal |
|---|---|---|---|
| Monday | Closed | 10am-1pm | Retain current opening hours |
| Tuesday | 2pm-7pm | 2pm-5pm | Retain current opening hours |
| Wednesday | Closed | Closed | Retain current opening hours |
| Thursday | Closed | Closed | Retain current opening hours |
| Friday | 9.30am-5pm | 10am-5 | Retain current opening hours |
| Saturday | 9.30am-1pm | 10am-1pm | Retain current opening hours |
| Total hours | 16 hours | 16 hours |
Comments
The current opening hours will be retained. The proposed changes to the opening hours were designed to maintain accessibility for customers in conjunction with changes to hours in other libraries in the area. However now Hedge End and West End will remain unchanged there is no justification to alter the pattern of opening at Netley. Some other efficiencies have been identified as part of this consultation.
Hedge End Library
Hedge End is designated as a medium library.
| Number of responses | Agree with proposal | Disagree |
|---|---|---|
| 60 | 48 (80%) | 12 (20%) |
Feedback
80% agreed with the proposals. Comments from the disagrees varied from keep open Wednesday (2), open for longer, e.g. more late nights, later on Saturday (9), keep the current hours (3). However the Town Council and Borough Council were unhappy with the proposals.
| Day | Current hours | Proposed hours | Revised proposal |
|---|---|---|---|
| Monday | 9-30am-5pm | 9.30am-5pm | Retain current opening hours |
| Tuesday | 9.30am-5pm | 9.30am-5pm | Retain current opening hours |
| Wednesday | 9am-1pm | Close | Retain current opening hours |
| Thursday | 9.30am-7pm | 9.30am-7pm | Retain current opening hours |
| Friday | 9.30am-5pm | 9.30am-5pm | Retain current opening hours |
| Saturday | 9.30am-1pm | 9.30am-1pm | Retain current opening hours |
| Total hours | 39.5 hours | 35.5 hours |
Comments
Following discussions with LIS on the possibility of increasing opening hours through installing self service to release staff time and using volunteers, Hedge End Town Council has offered to contribute to the cost of installing self service technology. Therefore there will be no change to opening hours as part of the current review.
West End Library
West End is designated as a neighbourhood library.
| Number of responses | Agree with proposal | Disagree |
|---|---|---|
| 119 | 33 (28%) | 86 (72%) |
Feedback
54% of those disagreeing wanted the library to stay open on Thursdays and 25% of disagrees wanted to stay open on Friday mornings to correspond with activities held in the community centre. The Parish Council and Borough Council were also opposed to the changes due to the funding opportunity in 2012 to increase the library floor space using developers contributions.
| Day | Current hours | Proposed hours | Revised proposals |
|---|---|---|---|
| Monday | Closed | Closed | Retain current opening hours |
| Tuesday | 2pm-6pm | 2pm-6pm | Retain current opening hours |
| Wednesday | Closed | 9.30am-1pm | Retain current opening hours |
| Thursday | 9.30am-1pm | Closed | Retain current opening hours |
| Friday | 9.30am-1pm & 2pm-5pm | 1pm-5pm | Retain current opening hours |
| Saturday | 9.30am-1pm | 9.30am-1pm | Retain current opening hours |
| Total hours | 17.5 hours | 15 hours |
Comments
Following discussions with LIS on the possibility of increasing opening hours through installing self service to release staff time and using volunteers, Eastleigh Borough Council and West End Parish Council have offered to contribute to the cost of installing self service technology and move forward with the extension to the library. Therefore there will be no change to opening hours as part of the current review.