- We advise consumers never to agree to work that is instigated as a result of a cold call or via a leaflet drop.
- You should obtain at least 3 written quotes from reputable businesses or traders who are either members of the Hampshire County Council Buy With Confidence scheme or a recognised trade association.
- Traders who agree work at the home of an individual or at a place other than their usual business premises are required by law to provide consumers with a Notice of Right to Cancel, which gives consumers a 7 day cooling off period. Work should not commence until this period has ended, unless written agreement is obtained from that consumer beforehand.
Reporting Cold Callers
If you have information about traders who are cold calling or require advice on doorstep crime contact our Quick Response Team tel 01962 833666, Monday – Friday 9am to 5pm.
Hampshire County Council Trading Standards Service is warning the public that rogue traders could try to profit from the damage caused by the recent storm. They may frighten elderly and vulnerable residents into having work done where it is unnecessary or charge exorbitant prices.
If your property is damaged, the advice from Trading Standards is to speak to your insurance company before engaging anyone to carry out repair work and never to agree to work that is instigated as a result of a cold call or via a leaflet drop. You should obtain at least three written quotes from reputable businesses or traders who are either members of the Hampshire County Council Trading Standards Buy With Confidence Scheme or a recognised trade association.