Cold Calling

Quick Response Team

Hampshire Trading Standards have a Quick Response Team who would be pleased to receive a call to report a recent visit from someone offering repairs or work to your property, e.g. roofing, driveways, gardening.

Very often such work is unnecessary or poor quality and the price charged is excessive. The trader may harass, pressurise or even try to scare you into having the work done.

If you have been affected in this way or are concerned about a doorstep caller, please contact us on 01962 833 666. Specially trained officers can provide help and advice on how to deal with such callers in the future and can attend the incident at short notice if the trader is:

  • Still at your home or in the area
  • Due to return, perhaps to collect payment
  • Offering to take you to the bank to withdraw cash.

The Quick Response Team is available Monday to Friday between 9am and 5pm. If you have any concerns outside these times, please contact the Police on 0845 045 45 45 for help but if you feel frightened or threatened, dial 999.