How the permit scheme works

The permit scheme allows access for householders who use a commercial type vehicle to dispose of their own household waste.

Trade waste is not accepted at HWRCs, so vans and commercial vehicles have restricted access to HWRCs to prevent trade waste being deposited.

Preventing traders from entering the sites reduces congestion, making sites quicker and easier to use.

Vehicles needing permits

Householders who wish to use a commercial type vehicle to dispose of household waste need to apply for a free permit. For the purposes of trade waste controls, Hampshire County Council defines a commercial type vehicle as a vehicle with one or more of the following features:

  • no rear windows
  • no rear side windows and/or panels in place of rear side windows
  • no rear seats
  • an open back, or a back which is separate to the main cab such as a closed cab pick-up.

Commercial type vehicles which have been hired for less than three days will not require a permit. Householders who have hired a commercial type vehicle should bring their hire agreement document with them to the site and show it to a site operative.

What the permit provides

Householders who qualify will receive one permit allowing 12 individual visits to the HWRC network within a 12 month period. Once 12 visits have been made, the site staff will retain the permit and householders can reapply for another permit.

Permits are valid for three years from the date of issue, so if you have not used all 12 visits after the first year you do not need to reapply unless your details have changed.

Householders who use all 12 visits in less than a calendar year will be able to reapply for a renewal in appropriate circumstances.

The calculation of 12 visits per year is based on the average user's frequency of visits, which equates to approx once per month. Some householders will have a need to visit more often than this (e.g. if they have a large garden), so in special circumstances additional permits may be granted.

Permits are valid for any HWRC in Hampshire, including those operated by Southampton City Council and Portsmouth City Council.

Height barriers are in place at both the Southampton and Portsmouth HWRCs. Please check in advance the height of your vehicle and the barrier opening times.

If you own the vehicle to which a permit is assigned, any member of your household or another driver you designate can use the permit to visit the site in that vehicle to dispose of household waste, but this will count as one of the 12 allocated visits on the permit.

How to use the permit

On arrival at an HWRC, please hand your permit to a member of site staff who will confirm that your vehicle details match those shown and mark the permit to indicate that one visit has been used. If you visit the HWRC network more than once in one day, each visit will be counted separately and your permit marked accordingly. Please note that a permit provides permission to enter the site only and is not a permit to deposit waste which will be subject to the Waste Acceptance Policy.

Waste restrictions apply

Permits allow holders entry to the sites only.

Waste deposited must be in accordance with the Waste Acceptance Policy. HWRCs are strictly for household waste and recyclables only, and trade waste is not permitted. Depending on the frequency of visits and type of waste being deposited, permit holders and car users may still be asked to fill in a Disclaimer Form to confirm that the waste is from their own household. This is not intended to inconvenience site users but to improve the HWRC service for genuine householders. Using Disclaimer Forms prevents traders attempting to abuse the system by entering the sites in domestic vehicles, i.e. cars.

Traders who carry out their work for profit cannot use the HWRCs. Householders have a duty of care to ensure that any waste created either by themselves or by paid tradespersons in their home is disposed of appropriately, safely and legally, either by themselves or by a licensed carrier of waste. To check that traders are licensed to carry waste, contact The Environment Agency.

If you change your vehicle

Destroy your existing permit, then reapply with the new details. The permit is only valid for the vehicle that appears on it.

If you live outside Hampshire

Permits will only be issued to Hampshire residents.

Non-Hampshire residents are still able to access a Hampshire-run site in a domestic car, or in a car towing a trailer under 1.8m in length, for the deposit of household waste and recyclables.

Apply for a waste permit