Waste and Recycling

Household permit scheme - your questions answered

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Why have a permit scheme?

Research shows that the majority of trade waste is delivered to HWRCs in commercial type vehicles such as vans and large trailers. As trade waste is not accepted at HWRCs, vans and commercial vehicles have restricted access to HWRCs to prevent trade waste being deposited. The household permit scheme allows access for householders who use a commercial type vehicle to dispose of their household waste. Preventing traders from entering the sites reduces onsite congestion and helps make them quicker and easier to use.

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Does a permit mean I can bring any waste to a site?

No. Permits allow holders entry to the sites only. Waste deposited must be in accordance with the Waste Acceptance Policy. HWRCs are strictly for household waste and recyclables only, and trade waste is not permitted. Depending on the frequency of visits and type of waste being deposited, permit holders and car users may still be asked to fill in a Disclaimer Form to confirm that the waste is from their own household. This is not intended to inconvenience site users but to improve the HWRC service for genuine householders. Using Disclaimer Forms prevents traders attempting to abuse the system by entering the sites in domestic vehicles, i.e. cars.

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How many permits can I claim?

Householders who qualify will receive one permit allowing 12 individual visits to the HWRC network within a 12 month period. Once 12 visits have been made, the site staff will retain the permit and householders can reapply for another permit. Permits are valid for three years from the date of issue, so if you have not used all 12 visits after the first year you do not need to reapply unless your details have changed. Householders who use all 12 visits in less than a calendar year will be able to reapply for a renewal in appropriate circumstances.

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Can I get more than the specified number of permits per year?

The calculation of 12 visits per year is based on the average user's frequency of visits, which equates to approx once per month. Clearly some householders will have a need to visit more often than this (e.g. if they have a large garden), so in special circumstances, additional permits may be granted.

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Will the permits be valid for a single site, or all HWRCs in Hampshire?

Permits are valid for any HWRC in Hampshire, including those operated by Southampton City Council and Portsmouth City Council.

Height barriers are in place at both the Southampton and Portsmouth HWRCs. Please check in advance the height of your vehicle and the barrier opening times.

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How does the permit scheme operate?

On arrival at an HWRC, please hand your permit to a member of site staff who will confirm that your vehicle details match those shown and mark the permit to indicate that one visit has been used. If you visit the HWRC network more than once in one day, each visit will be counted separately and your permit marked accordingly. Please note that a permit provides permission to enter the site only and is not a permit to deposit waste which will be subject to the Waste Acceptance Policy.

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How long will the permits be valid for?

Permits are valid for three years from the date of issue, so if after one year you have used fewer than 12 visits, your permit will still be valid and you will not need to reapply.

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I've changed my vehicle. How do I update my permit?

Please destroy your existing permit, and then reapply with the new details online or by calling 0300 555 1389. The permit is only valid for the vehicle that appears on it.

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I live outside Hampshire, but a Hampshire-run HWRC is my nearest site, can I still apply for a permit?

Permits will only be issued to Hampshire residents. However, non-Hampshire residents are still able to access a Hampshire-run site in a domestic car, or in a car towing a trailer under 1.8m in length, for the deposit of household waste and recyclables.

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What happens if a number of people in my household use the vehicle, does the permit still apply?

If you own the vehicle to which a permit is assigned, any member of your household or another driver you designate can use the permit to visit the site in that vehicle to dispose of household waste, but this will count as one of the 12 allocated visits on the permit.

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What happens if I am not the owner of the vehicle I am using?

Any member of a household can use the permit with the specified vehicle to deposit household waste, but this will count as one of the 12 visits. Only one permit is allowed per vehicle at one time.

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What happens if I hire a van to transport my waste?

Commercial type vehicles which have been hired for a period of two days or less will not require a permit. Householders who have hired a commercial type vehicle should bring their hire agreement document with them to the site and show it to a site operative.

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Can traders (i.e. a carpeting firm) use the HWRC to dispose of my waste on my behalf?

As traders (such as carpeting firms) carry out their work for profit it would be classed as commercial waste and therefore they cannot use the HWRCs. Householders have a duty of care to ensure that any waste created either by themselves or by paid tradespersons in their home is disposed of appropriately, safely and legally, either by themselves or by a licensed carrier of waste. To check that traders are licensed to carry waste, contact The Environment Agency.

Householders can take their own household waste to the HWRC if it is left at their property, however if the trader is disposing of it they will need to find an alternative disposal route.

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Which vehicles will need a permit?

Householders who wish to use a commercial type vehicle to dispose of household waste need to apply for a free permit. For the purposes of trade waste controls, Hampshire County Council defines a commercial type vehicle as a vehicle with one or more of the following features:

  • no rear windows
  • no rear side windows
  • no rear seats
  • has an open back, or a back which is separate to the main cab (closed cab pick-ups).

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